Shipping & Delivery Policy
At Menzvur, we are committed to delivering your order quickly, safely, and efficiently. Please review our Shipping & Delivery Policy below.
Order Processing
- All orders are processed within 1 business day after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order is dispatched, you will receive a shipping confirmation with tracking details (where available).
Delivery Time
Estimated delivery times within Pakistan:
- Major Cities: 2–4 business days
- Other Areas: 3–7 business days
Delivery times may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
- Shipping charges are displayed at checkout before payment.
- We may offer free shipping on selected promotions or minimum order values.
Order Tracking
Once your order has been shipped, you will receive tracking information via email, SMS, or WhatsApp (where applicable).
Delivery Attempts
Our courier partner will make delivery attempts to the shipping address provided. Please ensure someone is available to receive the package.
If delivery cannot be completed due to an incorrect address or the recipient being unavailable, additional delivery charges may apply.
Shipping Locations
Currently, Menzvur delivers across Pakistan.
Delayed Deliveries
While we strive to deliver every order on time, unexpected courier delays or circumstances beyond our control may occasionally affect delivery schedules.
Damaged or Missing Items
If your order arrives damaged or an item is missing, please contact our customer support within 48 hours of receiving your order. We will investigate the issue and provide an appropriate resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Menzvur is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.