Order Cancellation Policy

Menzvur reserves the right to cancel an order under specific commercial and operational scenarios.

Reasons for Cancellation

  • Product Unavailability: Item is temporarily out of stock or unavailable.

  • Address Issues: Incomplete, inaccurate, or unverified shipping address.

  • Order Non-Confirmation: Lack of confirmation or response from the customer when contacted by our team.

Cancellation Notification

If your order is being canceled by us, our Customer Support team will notify you within 24 hours of placing your order.


Customer-Initiated Cancellations 

  • Cancellation Timeframe: Customers can request to cancel their order before it has been dispatched (typically within 2 to 4 hours of placing the order).

  • How to Request Cancellation: To cancel your order, please contact our Customer Support team immediately via WhatsApp or Email

  • Cancellations Post-Dispatch: Once an order has been handed over to the courier service and dispatched, it cannot be canceled. 


Important Note: For further queries regarding this policy, please contact our customer support team via email / WhatsApp.

Â